
Overflowing Toilet
An overflowing toilet can soak a floor in minutes, so shut off the valve behind the base and call for help right away.
When this becomes an emergency
- Water rising in the bowl instead of going down after a flush.
- The tank refilling constantly even when nobody's used it.
- Water pooling around the base of the toilet.
What a pro does
The first move on an overflow call is stopping the water, usually at the shutoff valve behind the toilet's base, before anything else gets touched. From there the plumber checks whether the clog sits in the toilet's trap or further down the main line, because those two problems look identical from the bathroom floor but need completely different tools. A closet auger handles a clog inside the fixture itself. Anything past that point usually means pulling the toilet or running a cable through the main line to find where the blockage really is.
Frequently asked questions
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